3 minute read – Heading into 2020, consumer experience continues to be a top focus for credit unions and banks. Delivering the experiences that target markets value is almost universally understood to be foundational to a sustainable future. As financial institutions make critical choices in where to focus their consumer experience efforts, more are using […]
4 minute read – Nationally auto sales are starting to slow, which is making vehicle loans more difficult to come by for many credit unions. At the same time, mortgage rates are hovering near record lows. The result is that many credit unions see a lot of opportunity in originating mortgages, and are trying to […]
4 minute read – As many institutions are in the middle of their annual budgeting process, it is important to remember the value in approaching the budget from a strategic perspective. The details are important and should not be ignored, but so often in budgeting, analysis paralysis sets in, and business intelligence and connecting with […]
What might you miss if you only focus on the margin? This video demonstrates how the margin compares to bottom line ROA in different rate environments. When you have 6 to 7 minutes, please watch the new video and let us know what you think. To view other videos, visit our videos page.
Continued uncertainty around the level and direction of interest rates seems to be the name of the game these days. A year ago, around this time, many market watchers believed that interest rates would continue to rise over the course of 2019. The exact opposite occurred, and since the Fall of 2018, long-term rates have […]