c. myblog

April 12, 2017

c. notes – How A High-Performing Credit Union Upped Their Game

REDWOOD CREDIT UNION: A PROJECT MANAGEMENT CASE STUDY This is the story of a highly successful organization that wanted to up their game. After taking a look in the mirror, they decided to change their approach to project management. Headquartered in the lovely town of Santa Rosa in Northern California, $3 billion plus Redwood Credit […]

April 5, 2017

Project Management: 180,000 Definitions of On Track

Have you ever noticed how projects start out so well with everything on track until suddenly, out of the clear blue sky, there’s a giant problem? The project is unexpectedly off track and you’re scrambling to slow the resulting domino effect. What happened? It’s likely that things weren’t nearly as on track as you were […]

February 2, 2017

3 Common Lending Misconceptions to Avoid

In a recent blog, we posed 4 questions that you should answer about your lending experience.  Today, we want to drill down a little further into some common beliefs that have, more often than not, been disproven by the data. 1.  We prioritize service for our direct members. Do you think that the loans you make […]

January 11, 2017

Focusing on Branch Profitability, Solely, Misses the Mark: 4 Things to Consider

As consumers’ preferences continue to evolve, it is becoming painfully clear that focusing solely on branch profitability will provide an incomplete or even misleading picture for decision-makers. Think of it this way.   Traditional branch profitability analyses often reward branches for living off the past.  Consider a branch that has a large loan portfolio, creating a […]

December 1, 2016

Know Your Numbers: 4 Questions You Should Answer About Your Lending Experience

Interest rates may go up and interest rates may go down, but a laser focus on your member experience is essential, regardless of what interest rates do. Just about every credit union has easy access to the data needed to answer the following 4 key questions about the lending experience: Are we attracting enough of […]

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