c. myblog

February 13, 2015

Considering New Systems? How to Improve Chances for Success

Many credit union management teams are considering changes to their mobile platform, home banking, loan origination system (LOS) and/or account opening system (AOS).  The following are just a few (of many) tips to consider: Get clarity before submitting RFPs.  As a leadership team, agree on your decision drivers and the specific business objectives you are […]

December 18, 2014

Software is Not the Answer (It’s Just a Piece of it)

When it comes to big software installations, it’s easy to lose sight of the real objective. It’s common for projects to be focused on implementing software when that’s not the real goal. These projects spring from business needs, such as reducing the time it takes to open accounts or process loans. While a piece of […]

December 4, 2014

Process Improvement: Did the New Process Become Second Nature?

Source: Google Many credit unions are focusing on process improvement to improve scalability, enhance member and staff experience and to control operating expenses. It can be invigorating for many people to shed practices that are non-value add. However, it can also be scary for some to change habits. A key success factor in the process […]

October 2, 2014

Non-Value Add Activities: Where Are They?

Sometimes we are our own worst enemy—and it’s not intentional. Credit unions have spent the past few decades growing from tight-knit, job-related hubs to financial institutions prevalent in the whole community. Credit union staff are finding that some of the activities and roles that once made sense have become outdated and no longer add value. […]

August 21, 2014

Create a Process for Successful Execution of the Strategic Plan

Strategic planning can excite, galvanize and motivate teams; however, even the best strategic plans are worthless without great execution. Teams often find themselves scrambling. What sounds doable while isolated from the everyday whirlwind can seem insurmountable post-strategic planning. A solid process surrounding strategic planning can contribute greatly to successful execution. It’s no secret that strategic […]

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