c. myblog

July 19, 2017

Remaining Relevant Through Leveraging Technology and Member Needs

As you are probably well aware, Apple’s® iPhone® turned 10 years old recently.  Of the many articles written to commemorate this occasion, a couple in particular caught our eye.  In iPhone Review Redux:  10 Years Later, So Slow, So Small (Source:  The Wall Street Journal), the author describes her experience trying to use an original iPhone for a […]

September 22, 2016

Who’s Afraid of the Big Bad FinTechs? A Powerful Value Proposition Can Calm the Fear

A lot of financial institutions are concerned about the competition brought by FinTechs that seem to be rewriting the script for how financial business gets done. How can a credit union without a tremendous development budget hope to compete with their slick technology? The concern is well-placed, but perhaps, not for the right reasons. Yes, […]

September 9, 2016

5,875 – The Number of Credit Unions with Assets Less Than What?

Can you guess what this number represents?  You probably would not have guessed that this is the number of credit unions with assets less than the balances held on the Starbucks app and gift cards, which as of the first quarter 2016 totaled $1.2 billion (Source: marketwatch.com).  As a point of comparison, this is more […]

August 11, 2016

Has Your ALM Technology Emerged From the Dark Ages?

In this wonderful world of amazing technological advances, member-facing technology provides convenience and ease of access that was unimaginable in the past.  Huge strides have also been made in supporting technologies, such as putting relevant data at employees’ fingertips for cross-selling, automated loan decisioning, and mining member data for marketing opportunities.  The same can be […]

July 12, 2016

Raging Payment Battle Requires Purposeful Strategic Thinking

Today, July 12, is Amazon’s Prime Day.  As part of the event, they are encouraging their members to apply for their Amazon Prime Store Card, which, among other features, offers 5% back on eligible Amazon purchases. The raging battle for payments continues to escalate.  Amazon is just one more threat to interchange income.  If you […]

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