Schedule of Events

NAFCU Webinar

Aug 17, 2017

Washington, DC

Critical Do’s and Don’ts of Effective Project Management and Process Improvement

Learn how effective project management and process improvement can boost profitability

Thursday, August 17, 2017 | 2:00-3:30 p.m. ET

Speaker: Adam Johnson, EVP/Principal

Effective project management, and a diligent focus on creative process improvement, will enable you to provide your vital services better and faster – leading to happier members and more engaged employees. Join this webcast to learn why some projects fail and how you can avoid these pitfalls. You’ll explore how to use data to improve processes and sustain improvement, discover ways to avoid overlaying old processes on new technology, and more.

Key Takeaways:

  • Discover how deliberate project management and creative process improvement can be turned into a competitive advantage
  • Explore the use of data you already own to improve processes
  • Learn practical process changes that can have an immediate impact on member satisfaction
  • Understand the steps to engrain creative process improvement into your culture

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