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The FMS Forum 2017

Improving Profitability No Matter What Rates Do: Living Process Improvement
Regardless of what rates do, there are only a few areas of focus that can help your profitability. Being fanatical about continuous process improvement is one of them, as it helps to enhance revenue and control expenses. During this session, c. myers will provide insight into the seven minimum requirements that will help you implement, and sustain, a highly effective strategy to make deliberate process improvement a habit.

Know Your Numbers: 4 Questions You Should Answer About Your Lending Experience

Interest rates may go up and interest rates may go down, but a laser focus on your member experience is essential, regardless of what interest rates do. Just about every credit union has easy access to the data needed to answer the following 4 key questions about the lending experience: Are we attracting enough of […]

AICPA: Buzz About CECL

We had the benefit of speaking at the AICPA conference on one of our favorite topics, how to use ALM for actionable business intelligence. In this case, the focus was on how a credit union can support changes to remain relevant. Another topic that also had a lot of buzz at the conference was CECL, […]

Who’s Afraid of the Big Bad FinTechs? A Powerful Value Proposition Can Calm the Fear

A lot of financial institutions are concerned about the competition brought by FinTechs that seem to be rewriting the script for how financial business gets done. How can a credit union without a tremendous development budget hope to compete with their slick technology? The concern is well-placed, but perhaps, not for the right reasons. Yes, […]

6 Questions Credit Unions Should Answer to Strengthen Their Strategy

It is no secret that decisions are more complex and far-reaching, and margins are razor thin. Traditional and non-traditional opponents on the battlefield keep multiplying and plotting to get your members’ business, all while credit unions have to allocate their finite resources to the regulatory avalanches, such as NCUA’s NEV test, RBC, and CECL. Below […]

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