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Strategic Questions around Indirect Auto Lending and Member Growth

How does your credit union define success when it comes to growth?  For some credit unions it might be asset growth, growth in loans, or growth in membership.  If one of your credit union’s key strategic objectives is growing membership, having the business intelligence to understand where new members are coming from becomes important.  This […]

Balancing Credit Union IT Projects Using A Member-Centric Approach

Technology innovation is exciting!  The newest technologies can change credit union business models, create a new customer experience, improve service, and reduce costs.  Consumers have more choices for ways to conduct their financial transactions than ever before, and we are a culture that values choices. Leaders face questions about how to best utilize the credit […]

c. notes – 7 Core Competencies of a Strategic CFO

To view a printable version of this article, click here. Financial institutions of all shapes and sizes are witnessing historic changes in the environment as they struggle to embrace a world that is becoming more and more digital.  Credit unions, specifically, are facing increasing pressure to remain relevant in an environment that is fraught with […]

Process and Profitability – Living Deliberate Process Improvement

Strategic-minded and forward-thinking financial leaders respect the fact that they are in a street fight for relevance. Decision-makers are scrambling to remain relevant to their target markets which continue to expect fresher, faster experiences. Living deliberate process improvement is a greatly underutilized weapon that can be quickly activated to your advantage, resulting in a more […]

The FMS Forum 2017

Improving Profitability No Matter What Rates Do: Living Process Improvement
Regardless of what rates do, there are only a few areas of focus that can help your profitability. Being fanatical about continuous process improvement is one of them, as it helps to enhance revenue and control expenses. During this session, c. myers will provide insight into the seven minimum requirements that will help you implement, and sustain, a highly effective strategy to make deliberate process improvement a habit.

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