Entries by Kaylyn Aguilar

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c. myers live – Using Business Intelligence and Data to Dig Into Mobile and Digital Experiences

It’s no secret that business intelligence and data analytics are powerful tools for taking steps in improving member experience and engagement.  More specifically, the current economic crisis has escalated the need for decision-makers to dig into the data around their mobile and digital delivery channels. In this c. myers live, we discuss questions and topics […]

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c. myers live – Digging Into Your Digital Lending Channel

CEOs and senior teams realize that strategic planning is more important than ever.  In this c. myers live, we talk about two key areas of focus we are hearing from credit union teams during sprint strategic planning sessions. This podcast gives food for thought on just a couple of questions decision-makers are grappling with: “Will […]

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It’s Prime Time for Digital Lending – Leverage Data Insights

5 minute read – Digital channels have suddenly shot to the forefront for the ultimate test – are they ready to handle the lion’s share of volume efficiently while delivering outstanding customer experiences?  Leadership teams are telling us that, while they have been steadily improving digital channels for years, COVID-19 has provided the impetus to […]

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c. myers live – Credit Union Thoughts on Navigating Member Giveback and New Economic Health Paths

We recognize that credit union leaders are facing uncertainties now more than ever.  Conversations with our clients are happening daily to help with strategic thinking, strategic planning, and financial modeling.  C. myers live is an opportunity to take these conversations to the masses. In this c. myers live, we share some results of the participant survey questions […]