Entries by Kaylyn Aguilar

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c. myers live – Handling Credit Risk and Deferrals in This Challenging Environment

A recent area of opportunity and focus has been around how to handle credit risk and deferrals.  In this c. myers live, we talk about how business intelligence can assist with identifying member behaviors which can be a helpful indicator when considering your level of concern for reserves. Key Takeaways: What types of information would […]

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c. myers live – Using Business Intelligence and Data to Dig Into Mobile and Digital Experiences

It’s no secret that business intelligence and data analytics are powerful tools for taking steps in improving member experience and engagement.  More specifically, the current economic crisis has escalated the need for decision-makers to dig into the data around their mobile and digital delivery channels. In this c. myers live, we discuss questions and topics […]