Entries by Kaylyn Aguilar

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Align Your Focus on Consumer Experience with Balance Sheet Optimization

3 minute read – Heading into 2020, consumer experience continues to be a top focus for credit unions and banks.  Delivering the experiences that target markets value is almost universally understood to be foundational to a sustainable future.  As financial institutions make critical choices in where to focus their consumer experience efforts, more are using […]

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Should Your Credit Union Book Fixed Rate Mortgages?

4 minute read – Nationally auto sales are starting to slow, which is making vehicle loans more difficult to come by for many credit unions.  At the same time, mortgage rates are hovering near record lows.  The result is that many credit unions see a lot of opportunity in originating mortgages, and are trying to […]

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Is Strategy Actually Driving What Your Credit Union Does?

The following blog post was written by c. myers and originally published by CUES on October 7, 2019.   If it is, you’ll successfully implement your plan. Is strategy or implementation more important? Yes! That’s a slightly nonsensical way of saying that these two components are so critical and dependent upon each other that both […]