If your core conversion happened months or even years ago, and you’re not feeling as great as you thought you would about all the new functionality, you may be wondering what went wrong. You’re not alone. That feeling is as prevalent as the common cold, but there is a cure. A conversion requires tireless focus […]
The true consequences of the Equifax breach will remain unknown for quite some time to come. During our recent strategic planning sessions, the business impact of this breach has been a high priority for management teams. They are discussing various issues, such as: Should we change our account opening process? If yes, How should we […]
WESTCONSIN CREDIT UNION: A PROCESS IMPROVEMENT CASE STUDY If you grew up in western Wisconsin, you probably knew this credit union as a great place to bank that’s full of friendly, helpful people. It has celebrated a long history of successes starting with its agricultural roots and continuing to today’s modern mix of urban and […]
Strategic-minded and forward-thinking financial leaders respect the fact that they are in a street fight for relevance. Decision-makers are scrambling to remain relevant to their target markets which continue to expect fresher, faster experiences. Living deliberate process improvement is a greatly underutilized weapon that can be quickly activated to your advantage, resulting in a more […]
Improving Profitability No Matter What Rates Do: Living Process Improvement
Regardless of what rates do, there are only a few areas of focus that can help your profitability. Being fanatical about continuous process improvement is one of them, as it helps to enhance revenue and control expenses. During this session, c. myers will provide insight into the seven minimum requirements that will help you implement, and sustain, a highly effective strategy to make deliberate process improvement a habit.