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Bringing Younger Customers Into Your Organization

4 minute read – The following blog post was written by c. myers and originally published by CUES on September 19, 2022. Targeting younger customers is so common that you could say it’s ubiquitous, but the reasons why are often fuzzy.  Gaining traction with this group in a way that benefits both younger people and … Continued

Strategic CFOs Lift the C-Suite To New Levels

    4 minute read – If you have a longer-term financial roadmap, you’re one of a growing group of institutions that have discovered the strategic benefits of this vitally important tool.  If you don’t have one, it’s a good time to consider creating one.  Much like technology roadmaps, financial roadmaps – also called strategic financial … Continued

Approach Talent Challenges As If They’re Permanent

4 minute read – The competition for talent has been raging for the past few years.  While it seemed to come to a head after the pandemic, the demographic underpinnings have been at play for decades.  As teams work to meet today’s talent challenges, approaching the situation as if it’s permanent can recast the thinking, … Continued

Linking Revenue Opportunities with Appetite for Risk

3 minute read – With inflationary pressure and rapidly changing interest rates creating a lot of earnings uncertainty, leadership teams are laser-focused on increasing revenue streams to help support the bottom line.  As important revenue opportunities are explored, frequently refreshing and assessing where to potentially take more risk will be key.  A helpful exercise is … Continued

Connecting Strategy, Measures of Success, and Actions

4 minute read – The following blog post was written by c. myers and originally published by CUES on June 1, 2022. It can be a struggle for boards and other stakeholders to consistently connect the organization’s actions and measures of success to its strategy.  The strategy that was decided on during planning may become … Continued

NCUA NEV Supervisory Test: Heads Up Now

7 minute read –“Wait…What?  My balance sheet structure really hasn’t changed in the last few months, yet the NCUA NEV Supervisory Test now shows that we went from low/moderate risk to high risk, teetering on extreme.  Why is there such a dramatic shift in results?”   This is an example of recent conversations with credit union … Continued