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Disciplined Strategic Implementation is a Competitive Advantage – 6 Organizational Habits to Make it Happen

6 minute read – Yes, there can be competitive advantages in what feels like a commoditized industry.  One effective competitive advantage is a disciplined approach to strategic implementation. Executives who have decided to make strategic implementation a competitive advantage, require their organization to embrace these habits: 1)  Disciplined Process for Strategically Allocating Resources These executives realize … Continued

3 Leadership Practices That Employees Need Now More Than Ever

4 minute read – As the pandemic hit, many employees stepped up, going above and beyond.  While some are finding the uncertainty of the new environment an exciting challenge, others are running on sheer nerves and grit. As we talk with senior leaders, we’ve been gauging how organizations are faring and noting what’s working for … Continued

7 Filters for Strategic Cost-Cutting

3 minute read – The following blog post was written by c. myers and originally published by CUES on June 11, 2020. Waiting for the storm to blow over won’t work; instead do judicious budget trimming that puts strategy first. Like in the Great Recession, decision-makers are facing a margin squeeze, credit risk is unknown … Continued

6 Keys to Building a Culture of Continuous Process Improvement

3 minute read – Improving a process can bring many positive changes, including boosting profitability, but we’re often asked how organizations can progress from making improvements on processes to embedding process improvement into the culture. By definition, changing the culture requires changing mindsets as well as actions.  It means moving away from most people not … Continued

Time for a Mood Check

2 minute read – In today’s competitive environment, financial institutions have to search for new and different ways to improve performance.  One area many feel could have a significant positive impact is the potential for improving company culture.  Because culture can feel abstract and often has a broad scope, it is important to tackle this … Continued

Finding Strategic Gaps in a Merger of Equals

2 minute read – The following blog post was written by c. myers and originally published by CUES on November 26, 2019. Make the roadmap for the new institution clear and use it as an unbiased filter every day. When a much smaller institution joins a larger one, it’s obvious whose strategy, business model, and … Continued

Align Your Focus on Consumer Experience with Balance Sheet Optimization

3 minute read – Heading into 2020, consumer experience continues to be a top focus for credit unions and banks.  Delivering the experiences that target markets value is almost universally understood to be foundational to a sustainable future.  As financial institutions make critical choices in where to focus their consumer experience efforts, more are using their … Continued

Is Strategy Actually Driving What Your Institution Does?

If it is, you’ll successfully implement your plan. Is strategy or implementation more important? Yes! That’s a slightly nonsensical way of saying that these two components are so critical and dependent upon each other that both must be successful for your well-crafted plan to become a reality. For that to happen, strategy and implementation must … Continued

Setting the Target – Should Leadership Focus on Perfection?

Perfection.  It sounds so desirable, but while most know that perfection is not possible, many leaders still strive for it.  The question is, Should a leader strive for perfection all the time? Striving for perfection means targeting that tiny pinpoint in the middle of the bullseye.  While some situations call for pinpoint perfection, the rest … Continued

See the Possibilities for Your Process Improvement Efforts

The following blog post was written by c. myers and originally published by CUES on June 3, 2019. Process improvement is all about looking at the things we do from a new point of view. Usually we’re looking at things that have been done the same way for a long time. It’s not always easy … Continued