Rates remain relatively high, competition is still fierce, it’s easier than ever for customers to move deposits. But winning based on rates alone isn’t sustainable. For this 180-second thinking exercise, ask your management team or key stakeholders to focus on the future of deposit growth. What creative strategies could help attract and retain customer deposits, … Continued
Beyond Burnout: Embedding Healthy Habits and Organizational Readiness into Your Culture This blog is a follow-up to our piece Leading Through Burnout, where we explored insights from our recent presentation at the America’s Credit Unions HR and Organizational Development Conference. In that session, we shared five key takeaways for financial institutions to consider when addressing … Continued
Employee burnout isn’t just a buzzword—it’s a growing challenge that can quietly erode even the most well-intentioned cultures. Even with organizations dedicating more focus to their culture and talent, unaddressed burnout is still occurring and can have a detrimental impact on performance. We presented on this topic at the America’s Credit Unions HR and Organizational … Continued
AI is no longer just powering back-end processes, it’s shaping front-end experiences, including how consumers shop. Google, Amazon, and other platforms are rolling out AI-powered shopping assistants that personalize recommendations, filter options, and streamline purchases. This shift isn’t just about convenience, it’s changing how people interact with brands, make decisions, and even perceive value. For … Continued
Many financial institutions invest heavily in strategic planning—gathering data, hosting retreats, and crafting the perfect vision for the future. But all too often, the best-laid plans get stuck in neutral during implementation. Why? Strategic planning and strategic implementation are two very different disciplines. Planning is about setting direction; implementation is about making it real. We’ve … Continued
Strategic planning is second nature for most financial institutions—but when it comes to planning for talent, many organizations still rely on short-term fixes or backfill strategies. Yet the success of any long-term vision hinges on having the right leaders in place—not just today, but several years down the line. As business models transform and technology … Continued
As Merger & Acquisition activity continues to be a key strategic lever for growth for credit unions, finance teams are being called on to play a more strategic role in identifying opportunities and shaping financial structures. This webinar explores how finance leaders can elevate their approach and make a greater impact throughout the M&A process.
As interest rates fluctuate and market conditions evolve, financial institutions are seeing shifts in their Economic Value of Equity (EVE). But are these improvements the result of strategic decisions, or are they merely a function of external forces? Understanding the key drivers behind EVE fluctuations is critical for making informed financial and strategic decisions. The … Continued
Succession planning often conjures thoughts of leadership transitions, but effective planning at the board level is equally crucial. In our work with financial institutions, we’ve seen that proactive board succession planning strengthens governance and ensures long-term strategic alignment. Below are three key insights that can elevate your board succession strategy. Board Recruitment is an Ongoing … Continued
Financial institutions operate in a dynamic environment where strategic planning is crucial for long-term success. Wouldn’t it be valuable for organizations to utilize tools that help visualize the economic implications of achieving or not achieving their strategic goals? The fantastic news is that longer-term financial forecasts are tailor-made to do just that. Below, we highlight … Continued
