5 minute read – Digital channels have suddenly shot to the forefront for the ultimate test – are they ready to handle the lion’s share of volume efficiently while delivering outstanding customer experiences? Leadership teams are telling us that, while they have been steadily improving digital channels for years, COVID-19 has provided the impetus to […]
3 minute read – “My team is exhausted. I am exhausted. What do I need to do to keep myself and my team going in a way that is sustainable?” This is what we have been hearing from many leaders within the last couple of weeks. Keeping your people up and running is equally important, […]
Phase 2 of Senior Leadership Immersion builds on the foundations established in Phase 1. Phase 2 allows participants to use what they learned in Phase 1 by practicing thought-processes of – and responses to – true business situations.
The process consists of two required phases for a total of eight days of experiential learning onsite at c. myers’ office and momentum calls.
Phase 1 Onsite: November 2-5, 2021 Phase 2 Onsite: February 8-11, 2022